At Jewel Glow, we strive to provide our customers with the best shopping experience possible. To ensure transparency and clarity in our operations, we have outlined our shipping policy below.
Sales are Final
We understand that sometimes, circumstances may change, and you may have second thoughts about your purchase. However, it's important to note that all sales at Jewel Glow are final. Once an order is placed and confirmed, it cannot be canceled. This policy is in place to streamline our same-day fulfillment process and ensure that you receive your products as quickly as possible.
Order Changes
If you wish to make changes to your order after it has been placed, we recommend contacting our customer support team immediately. While we cannot guarantee that we can modify your order, we will do our best to assist you. Please note that changes may be limited or subject to additional charges if the order has already entered the fulfillment process.
Shipping Address
Please double-check and ensure the accuracy of your shipping address during the checkout process. Incorrect or incomplete addresses may result in delivery delays or failed deliveries. Jewel Glow is not responsible for any issues related to incorrect shipping information provided by the customer.
Delivery Times
Our shipping times may vary depending on your location and the shipping method chosen at checkout. We provide estimated delivery times, but these are not guaranteed. Delays caused by factors beyond our control, such as weather, courier issues, or other unforeseen circumstances, are not within our responsibility. But our over all shipment estimation time is 6-12 working days.
Lost or Damaged Items
In the rare event that your order is lost or arrives damaged, please contact our customer support team as soon as possible. We will work with you to resolve the issue and ensure your satisfaction.
If any questions or comments arrise do not hesitate to contact us at jewelglow10@gmail.com
